Shipping Policy

Shipping Policy

Thank you for shopping with PawPaws Box.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Area
We currently ship to customers in the United States.

Shipping Rates
We offer free U.S. shipping on orders over $79.
For orders below $79, shipping will be calculated at checkout.

Delivery Time
Estimated delivery times may vary depending on your location and carrier conditions. Most U.S. orders arrive within 5–10 business days after shipment.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.

Delays
Shipping delays may occasionally occur due to carrier issues, holidays, weather, or high order volume. We appreciate your patience if this happens.

Damaged or Lost Packages
If your order arrives damaged, or if your package appears to be lost in transit, please contact us at zhangtaoyiwan@gmail.com within 5 days of delivery or expected delivery date.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or failed delivery caused by incorrect address details provided at checkout.

Questions
If you have any questions about shipping, please contact us at zhangtaoyiwan@gmail.com.